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48 Troubleshooting
In addition, you can enter a temporary password. Two parameters for the
temporary password determine whether it expires based on the number of
uses or after a period of time. The temporary password is automatically
deleted after it is used the defined number of times or when the duration
expires, whichever occurs first.
When the craftsperson node-level TN entry password protection is
enabled, the Set Info submenu of the Telephone Option menu no longer
displays the Set TN, node IP, node ID, and IP address of the TPS to which
the telephone is registered. You can retreive the TN of the telephone on
the CS 1000 through the LD 20
PRT DNB command and LD 32 IDU,orLD
80 TRAC,orPDT> rlmShow.
When you install a VGMC node, you define no password or temporary
password and the password feature is in the disabled state. If you enable
the password before you configure the node password, the password
protection is enabled with a null password (so the password and TN
prompts never appear on the IP Phones).
The password and password protection status is stored in the
SECURITY.INI file in the VGMC /C:/CONFIG or the Signaling Server
/u/CONFIG directory. This file is created when you enter the nodePwdSet
or nodePwdEnable commands the first time. The file remains in the
directory until you reformat the C: drive or delete the file. To provide
redundancy, the SECURITY.INI file exists on every card in the node.
Whenever the password or status changes, it is sent to all cards in
the node. Each card then updates its SECURITY.INI file with the new
information. If the file does not exist, it is created. When a card that
is not the Master boots, it retrieves the password and status from the
Master. If the SECURITY.INI files does not exist, the card creates it
with the information retrieved from the Master. Only the first card that
becomes the master by default retrieves the password and status from
the SECURITY.INI file.
The temporary password is not saved to the file. It is retained in memory
on all cards in the node. If a card reboots, it retrieves the temporary
password from the Master. If all cards on the node do not reboot at the
same time, the temporary password is retained. However, if all of the
cards reboot at the same time, the temporary password is lost; you can
then enter a new temporary password, if required.
IP network troubleshooting
This section describes IP network troubleshooting.
Nortel Communication Server 1000
Troubleshooting Guide for Distributors
NN43001-730 02.02 31 December 2009
Copyright © 2008-2009 Nortel Networks. All Rights Reserved.
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